1. Information We Collect
When you register, submit an RFQ, or interact with Santhaipettai.com, we collect business data essential to execute commercial B2B transactions:
- Business Identification: Legal entity name, trade name, GSTIN, PAN, and registered corporate address.
- Authorized Representative Details: Contact person name, business designation, phone number, WhatsApp contact, and email.
- Procurement Requirements: Target item name, specifications, required quantity, target delivery location, and special logistics instructions.
- Logistics & Billing Data: Warehouse drop address, pin code, transporter preferences, and billing records for GST compliance.
2. How We Use Business Data
Your information is processed strictly for legitimate commercial trade purposes:
- Facilitating direct RFQ quotation matching between buyers and verified suppliers.
- Coordinating freight quotes, linehaul dispatch, and generating E-Way Bills.
- Transmitting order updates, quotation notices, and shipping tracking via SMS and WhatsApp.
- Verifying tax compliance, preventing fraudulent accounts, and satisfying Indian statutory tax audit requirements.
3. Sharing with Verified Suppliers & Logistics Partners
Santhaipettai does not sell, rent, or trade commercial buyer contact data to third-party marketing brokers. Data sharing is limited strictly to:
- Matched Suppliers: Provided only with specifications and relevant delivery city necessary to submit verified quotations.
- Certified Cargo Carriers: Provided with warehouse drop address, receiver contact, and E-Way bill information to execute doorstep freight.
- Statutory Authorities: Disclosed only when mandated under applicable Indian law, court subpoena, or tax audit orders.
4. Data Security & Storage
All data transmissions across Santhaipettai.com are encrypted using 256-bit Secure Sockets Layer (SSL) protocols. Corporate trade data is housed on ISO 27001-certified cloud infrastructure within Indian territorial boundaries.
5. Statutory Record Retention
Commercial transaction records, invoices, and audit trails are retained for a minimum statutory period of eight (8) financial years in accordance with Section 36 of the Central Goods and Services Tax (CGST) Act, 2017.
6. Cookies & Tracking Technologies
We employ session cookies to maintain your authentication state, retain selected sourcing city preferences, and ensure seamless navigation between categories and products.
7. Commercial Buyer Rights
Registered entities hold the right to review, update, or rectify their business profile information at any time by contacting our support desk at Villivakkam, Chennai.
8. Privacy Contact Desk
For questions regarding our privacy practices or data handling, write to:
Data Privacy Desk — Santhaipettai
1-A, Rajamangalam 7th St, Villivakkam, Chennai - 600049, Tamil Nadu, India.
Email: privacy@santhaipettai.com | Phone: +91 9150028288